Refund policy
Return Eligibility
At Dress4Less Fashion, customer satisfaction is important to us. We accept returns for both defective and non-defective products within 30 days of delivery.
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- All original tags and packaging must be included
- Proof of purchase may be required
Return Window
Customers may request a return within:
- 30 days from the delivery date
Returns requested after the return window may not be accepted.
Accepted Returns
We accept returns for:
- Defective items
- Damaged products
- Incorrect items received
- Non-defective products
We also accept product exchanges when applicable.
Return Method
Returns are accepted by mail.
Customers should contact our support team before sending any return package to receive return instructions.
Free Return Shipping
✅ Return shipping labels are included free of charge when approved for eligible returns.
Customers will receive return instructions and shipping details from our support team.
Restocking Fees
Dress4Less Fashion does not charge any restocking fees.
Customers will not be charged additional processing fees for approved returns.
Refund Processing Time
Once the returned item is received and inspected:
- Refunds are processed within 7 business days
Refunds will be issued to the original payment method used during checkout.
Depending on the payment provider, it may take additional time for the refund to appear in the customer’s account.
Non-Returnable Items
The following items may not be eligible for return:
- Final sale items
- Gift cards
- Personalized or customized products
- Items showing signs of use or damage caused by customers
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item:
- Contact us within 48 hours of delivery
- Include photos of the product and packaging
We will review the issue and provide a replacement, exchange, or refund when applicable.
Exchanges
We accept exchanges for eligible products depending on stock availability.
Customers should contact customer support before requesting an exchange.
Cancellation Requests
Orders may only be canceled before shipment processing begins.
Once an order has been shipped, customers must follow the return procedure after delivery.
Contact Information
For return, refund, or exchange assistance, please contact us:
Business Name: Dress4Less Fashion
Website: dress4lessfashion.shop
Customer Support Email: contact@dress4lessfashion.shop
Phone Support: 509-469-4585
Business Address: 506 W Nob Hill Blvd, Yakima, WA 98902, United States
Customer Support Availability
Dress4Less Fashion provides online customer support 24 hours a day, 7 days a week.